Shipping

 

 

 

Orders are typically dispatched every Tuesday and Thursday but during peak trading periods we tend to dispatch most week days.

Please note that personalised and made-to-order items may take a little longer to dispatch.

We will send you an email to let you know when your order is on the way. 

All delivery times are estimates, not guaranteed and intended as a guideline only.  Please be advised that delays in the Royal Mail delivery service do occasionally take place. Although these delays are out of our control, we will do all we can to help. 

Please leave a note at checkout if you have any specific delivery instructions for your postman.

If you need something urgently, drop us a line and we'll see what we can do.

UK Orders:

All of our UK orders are sent via Royal Mail and should arrive within 2-3 days of shipping.

Orders above £30 value are typically sent via Royal Mail First Class signed for post. This service requires a signature on delivery, therefore if you miss your delivery, the parcel will be taken to the depot so redelivery or collection in person will need to be arranged by you.

European and International Delivery Service:

International postage is calculated in the shopping cart.

All of our international orders are sent via standard international Royal Mail post.

Please note that international shipping is not tracked and can sometimes take a little while. 

Western Europe: 2-5 working days after dispatch
Rest of Europe: 5-10 working days after dispatch
USA & Canada: 5-10 working days after dispatch
Far East & Australasia: 5-14 working days after dispatch
Rest of World: 5-14 working days after dispatch

Please note these timings are approximate, as delays can occur when shipping internationally. 

Some packages can take up to 30 days to arrive in the Far East, Australia and Rest of the World postal zones.

For international buyers - please be aware that there can be customs charges that you might have to pay. Though unusual, it is possible for customs to sometimes hold parcels up to a few weeks. 

Buyers are responsible for any customs and import taxes that may apply. Wit & Wisdom is not responsible for delays due to customs.

PLEASE NOTE

We cannot take responsibility for incorrect delivery addresses entered at the checkout. Any loss caused by incorrect addresses, financial or otherwise, will be your responsibility.

Orders are delivered by Royal Mail or Parcelforce, and are subject to the terms and conditions of these third parties.

 


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